You’ll receive the following communications shortly:

• An email requesting your signature for our month-to-month service agreement. This email will also include instructions to provide a Credit/Debit card for payment.

• A text message and an email confirming your appointment date and time.

In most cases, our technicians arrive on time and ready to start your installation at the scheduled time. If any unforeseen delays occur, we will notify you as soon as possible.

No, our technicians will bring everything necessary to complete a standard installation.

A standard installation includes:

• Mounting a wireless dish/receiver on your roof.

• Running a cable from the dish into your home.

• Setting up a PoE power supply for the dish.

• Providing a router that offers both Ethernet and Wi-Fi connections inside your home.

Your billing cycle starts on the day of the installation, and we will automatically charge your card on this day each month.

To reschedule, please call us at (623) 349-4172 or email us at sales@trepicnetworks.com.

Yes, our technician can configure your router with a specific SSID and password on the day of installation. Alternatively, you can email your request to sales@trepicnetworks.com at any time.

Yes! Our online portal lets you manage your account, update your payment information, download invoices, and review your billing history.